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I'd like a tool that collects email metrics (such as throughput - how many emails travel into and out of my inbox each day).

I came to work today with 17 unprocessed (I've read them, but I have to take action on them and haven't yet) emails in my inbox. Now it's the end of the day and I still have 17. But that doesn't tell me whether I made no inbox progress at all or if I fended off 100 new ones and prevented the unprocessed count from climbing to 117.

I happen to use GMail. Are there any tools that could give me a picture of how much work I'm doing fending off incoming emails?

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What action(s) will you take based on this metric? What is the purpose of collecting this data? – Dennis S. Jun 11 '14 at 23:28
As a side issue getting at what I see as a potential issue behind your question, you may want to take a look at the "inbox zero" concept, and get your tasks out of your inbox. – Dennis S. Jun 11 '14 at 23:31
I suggest you move this question to – Jan Doggen Jun 12 '14 at 8:29

You might want to check out, which is analytics for gmail.

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A super-crude way to do this:

  • You can easily log how many mails you receive during the day using and dropbox; you can add a recipe that logs every email received in a text file in dropbox.
  • You can log how many mails you send through the day by counting what is in your sent items.

But I'd suggest something even cruder. Grab a sheet of paper, write todays date on it, and then make a mark every time you process something out of your inbox.

This paper-based method will I think give you a better metric. For one thing, it can log all your inboxes, not just your mail. If you get a call and have to process it, you can log that too.

(I think you want to go super-basic with this because, like Dennis S., I am not sure that this is a useful metric - at least not much more useful than the metric you already have, which is "I currently have 17 unprocessed items". Something as manual as marks on paper will let you understand better what you ar measuring and what it means to you.)

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