People come at me frequently asking questions about computers. It can be flattering at first but you know they are coming back with the most absurd questions because they don't know enough to figure it out on their own. You can try explaining them what you're doing but since asking you is easier than googling the answer they're more encouraged to nod away the explanation than memorizing anything. It's not unusual they commit the same mistake in the future with small dumber innovations.
I know a huge group of people who've been beginners for over a decade even though the computer is constantly used in their job. They're tought specific tasks in ERPs and Microsoft Office, ignoring everything else job related. How much wouldn't their job be improved by learning a more efficient way to finish frequent tasks? It bothers me to witness people doing repetitive tasks when there's a godamn machine in front of them ready to automatize any kind of task that doesn't require thinking.
Basic computer skills can prevent a lot of dumb mistakes, finally upgrading yet another beginner to an intermediate. What are those skills though? What kind of basic skills can be tought to boost the learning process?