I'm looking for a specific term that is used a lot in productivity / time management, that describes the event of being pulled out of your current workflow by someone who needs attention.
For example, i'm doing some concentrated programming and i get a phone call, resulting in me losing context. It might also be a colleague who needs attention and ask a question or something. If this happens a lot then you need to fix your <word> factor.
This specific term basically just names this specific type of unintended interrupt. I just can not recall the term and i find this very frustrating.
I believe it's a neologism just like "busfactor".