I just received a wonderfully charming typo in an email. -
Could you giive a quiick ring on XXXXXXX and we can discuss Cheers X
Gives one first the slight impression of speed, with the beautiful 'out' that one clearly has a bit of a sticky 'i' key... this email has filled me with the impression of someone who is in a hurry, but who is making time for me in a busy schedule (and most importantly isn't being rude, she's just in a hurry).
So this got me thinking that sometimes there might be times when a typo in an email is a good thing - but it's clearly a difficult thing to judge - is there any research I could have a look at that examines how people feel about such things? (So when I'm in a hurry, it might be better not to proofread because a) it saves time and b) the communication partner might understand from context that you're in a a hurry... on the other hand people might think I'm a Jerk)
Is there any research?