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I think it is a matter of my priorities: Have I been given a deadline by a boss or client? Am I unable to reschedule this task? e.g. Can't wait until next week because I'm at a conference. There is no negative history of contacting this other person. I'd be less inclined to automatically call, but it is something to think about. A big problem in many ...

I have used two project/list/note applications recently. Circus Ponies Notebook and Things by Cultured Code. This is on a Mac. Both of them have a way to select text from any application and use a pull-right menu to select "System Services" which can transfer the selected text into the note taking app. In the case where the text is coming from an email ...