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6

Have you looked into Inbox by Google? It has the exact feature you're looking for, and integrates very well into Android phones and Google Now. It group messages similar to the new "tabs" feature in Gmail but also allows you to "snooze" emails for any time in the future, and also add reminders within the app that show up when they need to. Say, for ...


4

In Outlook you can use "Follow Up" flags to mark the email, this will add a task to your Outlook task list to follow up the mail at a later time. I'm sure similar functionality does exist in Thunderbird, either native or via a plugin. Several solutions have been posted in a Super User thread.


4

I use a variant of the "43 folders". Suppose I have an email I need to work on on December 1st. I have an Outlook folder (of course, this also works on other email clients) called "2014-12-01", where I drag the email. Every day in the morning, I go through the folder for the corresponding day, and I'll find my email there and can follow up. When I've gone ...


2

After being asked for clarification on my comment, I thought I'd write an answer. Workflow optimisation is the act of optimising the process of doing actual work. For example: Implementing a general reference system (a box of file folders with labels) would be considered workfflow optimisation, but using that system would be actual work. It's important to ...


1

As I understand your question, incoming emails are distributed to all support group members. If your company uses MS Exchange, use a shared mailbox instead. It provides one mail adress and a shared mailbox. Everybody in the support group gets permission on that mailbox. You then can use e.g. categories to mark who works on which mail. Or edit the subject ...


1

For me I'm a strong believe in Inbox zero. Basically first thing in the morning anything in my inbox gets sorted into "Review later", "Trash", and "Archive" Archive is anything I might need to refer to at a later date that requires no further action. (this is organized into subfolders for easier retrieval should I need to look back at something there) ...


1

Followupthen has been mentioned. I think followup.cc is better. You may also like Boomerang for Gmail. I wasn't happy with any of those those and wrote my own thing called Gmail Snooze which works without relying on a third-party service (like followupthen and followup.cc) nor cluttering the Gmail UI (like Boomerang). You just give threads integer labels ...


1

I use my main email account and mail rules. However, I mostly subscribe to things I read. And I delete anything after a month if I haven't read it. So they don't pile up in search. Bulk emails tend not to be things I can't search for later on the internet.



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