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7

I spent a reasonable amount of my working life teaching IT skills to beginners, and it's my opinion that the feeling of safety is massively important. Being willing to experiment with things is exactly the sign that marks a 'continuing beginner' from a 'temporary beginner'. In terms of moving people out of 'beginner' status I think it's best to remove them ...


6

The #1 skill as all of us "intermediate" and "advanced" users know, is how to web search properly. That is, knowing google.com operators and finding the information we're looking for. Obviously, a good grasp on basic outlook, word, excel and powerpoint is good, but skill #1 can do that for them.


6

Relax. Seriously, giving a course for the first time is hard to plan/prepare for and much will happen that you did not plan for -- and that is okay. It sounds like you are giving a regular lecture where you will do most/all of the talking. In this case, get feedback from the students during the course and adapt your lectures without compromising your ...


4

I give lectures and courses fairly often now to audiences ranging from deep technical staff to financial directors, CEO's etc and the three things I have worked out I need to do to make things work for them should help you too: Practice - no matter what your normal speaking rate, under stress you are likely to talk faster, so work out how long your ...


3

I suggest reading books of Dale carnegie on public speaking : The Quick and Easy Way to Effective Speaking How to Develop Self-Confidence And Influence People By Public Speaking This is more for talks than courses, but they are advice that apply on both (for example on the preparation of your material). But one week seems very short to read the books and ...


2

It is not your first mistake that makes the talk go badly but rather your reaction to that mistake that sends your talk downwards. You allow your initial mistake – which was probably quite minor – to throw you to the point that you are no longer thinking straight. Instead you're allowing yourself to become distracted and flustered and it isn't long until ...


1

This may be kind of out of point but I felt you might need this advice. I do face such problems too at work. Just because we are in the IT department, people would automatically call us for help when they had problems. Over time, even though I'm not a help desk staff. I do come to the realisation that I have no powers to stop them from disturbing me given ...



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